Caffe Botanico

Gracechurch Shopping Centre, The Parade, Birmingham, Sutton Coldfield B72 1PB, United Kingdom
$$$ Cafe
(59 Reviews)
Price Range £1–10

Step into a delightful world of flavor and comfort at Caffe Botanico, nestled in the heart of the Gracechurch Shopping Centre in Sutton Coldfield. This charming café is your go-to spot for everything from a caffeine fix to a leisurely brunch, all enveloped in a warm and inviting atmosphere that feels like a home away from home.

As you enter Caffe Botanico, the calming ambiance immediately sets the stage for a perfect break from your shopping spree. Warm light spills across cozy seating arrangements while subtle aromas of freshly brewed coffee weave through the air, drawing you in. The décor strikes a balance between modernity and familiarity, making it an ideal stop for both locals and visitors alike.

The café is renowned for its exceptional coffee, praised by regulars as the best in Sutton Coldfield. Customers rave about their experience, describing the hazelnut latte as a must-try—rich, smooth, and perfect for combating the chilly days. Pair your drink with their mouthwatering crushed avocado with salmon sandwich or indulge in a decadent cappuccino cake, which may be a bit dry, but complements your coffee splendidly. And let's not forget about the massive sandwiches filled with delightful ingredients, which promise to satisfy even the biggest appetites.

While Caffe Botanico delivers on food and drink, it equally shines in service. The staff are often described as friendly and attentive, ensuring that your visit is enjoyable without being overwhelming—customers appreciate not being interrupted too frequently, allowing them to savor the moment. Ian M. captures this sentiment perfectly, sharing his enthusiasm for the first-class food and service in a delightful setting. His praise extends to their exquisite sweet potato and butternut squash salad, a dish that seems to epitomize the café’s commitment to quality.

However, a few reviews express a desire for improved cleanliness standards and staff attire. Nonetheless, many patrons seem willing to overlook minor inconveniences for the overall charm and quality that Caffe Botanico brings. For instance, Kate Lakey notes the bustling atmosphere, particularly during busy weekends, highlighting the café as a perfect pitstop when out for a wander.

Caffe Botanico is more than just a café; it’s a lovely escape where delicious flavors and friendly faces converge. Whether you're looking to fuel your shopping day or simply enjoying a quiet moment with a good book, this café is certainly a gem worth discovering.

Service options
On-site services
Takeaway
Dine-in
Delivery
Highlights
Great coffee
Great dessert
Great tea selection
Popular for
Breakfast
Lunch
Solo dining
Good for working on laptop
Accessibility
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Offerings
Coffee
Healthy options
Quick bite
Dining options
Breakfast
Brunch
Lunch
Catering
Dessert
Amenities
Toilet
Atmosphere
Casual
Cosy
Crowd
Groups
Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards
Openings Hours
Checking

Monday

09:30 AM - 05:00 PM

Tuesday

09:30 AM - 05:00 PM

Wednesday

09:30 AM - 05:00 PM

Thursday

09:30 AM - 05:00 PM

Friday

09:30 AM - 05:00 PM

Saturday

09:00 AM - 05:00 PM

Sunday

10:30 AM - 04:00 PM

59 Reviews
Ian M

20 Sep 2025

First class food & service in a delightful setting. Our first ever visit to the town and not quite sure where to eat but found this place on route to House of Fraser and it fitted the bill. The food was delicious and service was prompt and with a smile. A nice feel to the place, the sweet potato & butternut squash salad was sublime, we also had a Swiss cheese and ham sandwich and some fries and hot drinks (all shared between my wife & I) - for two total £21.00, well worth it for the quality and top service. We’ll done Caffe Botanico

Peter Richardson

18 Sep 2025

Nice relaxing atmosphere first thing when House of Fraser opens their doors at 10:30 on a Sunday Morning, Only two disappointing comments I have to make and that is that certification is not displayed for "Food and Hygiene" under the the same Hygiene act.The waitresses have hair dangling down whilst serving food, the wearing of jewellery, and false or painted nails is definitely a NO NO,.....27/5/22 we called in to have something to eat and was quite shocked at the cost, a cheese and chicken cob with chilli and chips was £9 each WOW!! £18,we settled for a coffee and a scone,nice place, but at high prices the restaurant will soon be like the rest of the store EMPTY

Ilona Korczak

23 Aug 2025

Came on Monday morning. Staff nice and polite, not over attentive but just perfect (I hate when you’re asked if everything is fine every five minutes) I had amazing hazelnut latte with cappuccino cake, which was a bit dryish but I suppose this is how it’s suppose to be. Also had a crushed avocado with salmon sandwich, the bread was too toasted, I could hardly cut the bite with the knife although it was very tasty. All costed £15.60 Everything was clean, will visit again.

Kate Lakey

21 Aug 2025

Love this little gem. Best coffee in Sutton C. in my opinion! Often pop here for a nice coffee when I'm out for a wander or in need of a nice bite to eat. Sandwiches are massive! But very nice and definitely worth the money. Can't speak for the cakes, they look amazing though. Staff are lovely. Only way to improve is it'd be nice to have even more seating for the busier days... But that's not often an issue :)

Naomi Poyner

10 Jun 2025

Always enjoy a visit to Caffè botanico. Staff always friendly and attentive. The soup was lovely. Hot chocolate also very hot. Would recommend.

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